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Carol-Ann Hamilton is a coach, speaker and Reiki Master healer who captured caregiversâ€™ daunting responsibilities in Coping with Un-cope-able Parents: LOVING ACTION for Eldercare. While writing Coping with Un-cope-able Systems: ADVOCACY for Eldercare, she realized her 25 yearsâ€™ corporate expertise in change management and team-building can create urgent transformation amongst consumer service providers to aging populations. She lives in Toronto, Canada and can be reached at (905) 822-2503. Download your complimentary Eldercare Rescue Guide at www.copingwithuncopeableparents.com.